ARCHIVED VERSION · 2026-09-15
Privacy notice
This is a previous notice. Read the current notice.
Information we collect
We collect the account identity and verified email provided through Clerk; profile contact details, city, state, ZIP, qualifications, preferences and availability; employer organization information; listings, applications, offers and messages; uploaded credentials, optional photos and resumes; employer reviews; subscription identifiers and status; consent timestamps; support requests; and security or administrator activity records. Stripe handles card and bank payment details. We do not store full payment card numbers.
How information is used
We use information to authenticate accounts, provide matching and hiring tools, store documents and resumes, process membership access, communicate about the service, investigate abuse, administer privacy requests, and comply with legal obligations. Rate limits and technical logs help prevent misuse. Resume drafts remain private to their owner. The guided resume builder formats information you provide; it does not send that information to an external AI writing service.
Who can see your information
Unsubscribed employers see professional names and rating summaries. Paid employers can see discoverable professional profiles, optional photos and availability. Directory responses do not include contact email or phone. Employers whose jobs you apply to may access your shared credentials and resume, including contact information you place in those documents. Conversation participants can read their messages. Authorized administrators can review profiles, documents, messages and reviews for support and safety. Hiding a profile stops new directory discovery but does not erase an employer’s prior communications or application history.
Service providers and disclosures
We use Clerk for authentication, Stripe for billing, and Sites/Cloudflare services for hosting, storage and delivery. These providers process information needed for their roles and may process data in the United States and other jurisdictions under their own applicable terms. We may disclose information when reasonably required to comply with law, protect rights or safety, investigate fraud, or support a business transition subject to applicable privacy protections. We do not sell personal information or share it for cross-context behavioral advertising.
Cookies and device storage
The service uses authentication cookies and similar technology necessary for sign-in and security. Your browser may store a theme preference. We do not currently use advertising trackers. Optional phone verification is disabled unless activated as a separate feature; no text message is sent simply because you enter a phone number. Any future optional marketing, tracking or SMS program requires its own disclosures and choices.
Your choices and requests
You can edit your profile, remove your photo, change discovery and availability preferences, and cancel billing online. Use Support or the contact email below to request access, a copy, correction, deletion, account closure, a review-related appeal or other privacy rights. We verify requests using your account or other appropriate evidence. We handle requests within the timelines applicable to your location and explain any lawful exception. You may appeal a denied privacy request by contacting us. We do not penalize you for exercising applicable privacy rights.
Retention and security
We retain account data while needed to provide the service, then as reasonably needed for legal, financial, fraud prevention, dispute and recordkeeping purposes. On a verified deletion request, we delete or de-identify data unless a lawful exception applies. Copies already shared with employers may remain subject to their own obligations and privacy practices. Access restrictions, HTTPS and private file storage reduce risk, but no service can guarantee absolute security. Report suspected unauthorized access promptly.
Sensitive information and children
This platform is for adult professional hiring. Do not upload confidential customer records, private customer records, biometric identity data, Social Security numbers or background reports. An optional profile photo is not used by the service for facial recognition or biometric identification. We do not knowingly offer accounts to people under 18. Contact us if you believe a minor’s information or prohibited sensitive information was submitted.
State rights and updates
We intend to serve users throughout the United States. Depending on applicable law, additional access, correction, deletion, portability, opt-out or appeal rights may apply. A privacy request is available regardless of whether a particular state law applies to the business. We do not make automated decisions determining eligibility for employment. Employers make their own decisions and must comply with applicable law. We update this notice when practices change and provide notice or obtain consent where required.
Contact the operators
Connor Foley and Ethan Malave
Hvac Connects
329 W Lone Cactus Dr, Unit 6
Phoenix, AZ 85027
skilledcareconnect@gmail.com